While impress.mu strives to provide accurate product and pricing information, pricing or typographical errors may occur, impress.mu cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, impress.mu shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is wrongly priced, impress.mu may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and impress.mu will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration or cancel the order and notify you of such cancellation. If we must cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account. No cash disbursement shall be made under any condition whatsoever.
We strive to provide you with the best prices possible on impress.mu as well as in all our stores under IMPRESS LTD. However, sometimes a price online does not match the price in a store. In our effort to be the lowest price provider in Mauritius, store pricing will sometimes differ from online prices. Prices and availability are subject to change without prior notice.
Impress Ltd does not store any payment details such as credit/debit card numbers & bank account numbers of the users used on its website.
All transactions and non-cash payments are processed via bank transfer and thus through secure servers of your Bank. Payment does not occur on the Impress website, when you are ready to pay, you will be given Impress Ltd’s Bank Account details, and you will make a bank transfer to Impress Ltd’s account through either your bank’s proprietary mobile application or through your banks’ online banking gateway. Your bank’s gateway has the sole responsibility to secure and encrypt all your account details.
Account and Registration Obligations
You also agree to:
- Provide true, accurate, current and complete information about yourself as prompted by Impress Ltd’s registration form (such information being the “Registration Data”)
- Maintain and promptly update the Registration Data to keep it true, accurate, current and complete.
If you provide any information that is untrue, inaccurate, incomplete, or not current or if impress.mu has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the User Agreement, impress.mu has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.
It takes 2-7 business days to deliver your order, depending on your Order Date. Orders are delivered on a region basis, and we reserve the right to cancel delivery and ask the client to pick up the item directly from the store. In that case, delivery fees won’t be charged to the client.
Cancellation by Impress.mu
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department, cases where we find that the customer is manipulating the account to place multiple orders. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.
In order to ensure top quality customer experience, we do a quality check on orders dispatched at our end. If we find any fault in the product(s) in your order, we reserve the rights to cancel the order partially or fully. On such cases, we shall notify you about the same.
Cancellations by Customer
In case we receive a cancellation notice, and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out by us. impress.mu has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by impress.mu and accept impress.com’s decision regarding the cancellation.
(No cash disbursement shall be made under any condition whatsoever.)
Fraudulent / Declined Transactions
Impress.mu reserves the right to recover the cost of goods, collection charges and lawyers’ fees from persons using the Site fraudulently. impress.mu reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.
When you visit the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
You Agree and Confirm
- That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by impress.mu for redelivery shall be claimed from you.
- That you will use the services provided by impress.mu, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site.
- You will provide authentic and true information in all instances where such information is requested of you. impress.mu reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), impress.mu has the right in its sole discretion to reject the registration and debar you from using the Services of impress.mu and / or other affiliated websites without prior intimation whatsoever.
- That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site
- That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
- That before placing an order you will check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale included in the item’s description.
You may not use the Site for any of the following purposes:
- Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
- Transmitting material that encourages conduct that constitutes a criminal offence results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
- Gaining unauthorized access to other computer systems.
- Interfering with any other person’s use or enjoyment of the Site.
- Breaching any applicable laws
- Interfering or disrupting networks or web sites connected to the Site.
- Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
We have made every effort to display the colors of our products that appear on the Site as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.
Cash on Delivery – Terms & Conditions
- Cash on Delivery payment option is available for selected products only.
- In case of Store pick up, orders placed using Cash on Delivery payment method will be kept reserved for 3 days only, after which the order will be cancelled.
- Cash on Delivery orders will be fulfilled within 2 – 7 business days.
Copyright & Trademark
Impress.mu and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content, and other materials, which appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of impress.mu or any third party’s intellectual property rights. All rights, including copyright, in this website are owned by or licensed to impress.mu. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Impress Ltd. You may not modify, distribute or re-post anything on this website for any purpose. The impress.mu names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of IMPRESS LTD. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner.
References on this Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply impress.mu endorsement, sponsorship or recommendation of the third party, information, product or service. impress.mu is not responsible for the content of any third-party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party websites, you do so entirely at your own risk.
All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site is the property of impress.mu or its suppliers and protected by international copyright laws. The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by impress.mu, one of its affiliates or by third parties who have licensed their materials to impress.mu and are protected by international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Site is the exclusive property of impress.mu and is also protected by international copyright laws.
You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, impress.mu and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.
You agree to defend, indemnify and hold harmless impress.mu, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to impress.mu or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.
This User Agreement is effective unless and until terminated by either you or www.impress.mu. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. impress.mu may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, such termination will be without any liability to impress.mu. Upon any termination of the User Agreement by either you or impress.mu, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. Impress.mu’s right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the User Agreement.
Images are meant for illustrative purposes only. Customer buys a product where the image was wrongly advertised.
Prices are updated in bulk. If a wrong price is advertised on the website.
Mistakes may occur while capturing information from the internet. Certain products may have different features in different region. Customer buys a product which may not have a feature which is advertised.
When you visit the Website or send emails to impress.mu, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Modifications and Interruptions
We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Marketplace Offerings without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site or the Marketplace Offerings.